Request for Information on Family Friendly Transit

Official abstract: Many transit agencies have developed ways to assess and improve the quality of the public transportation service that they provide to their communities. The Federal Transit Administration (FTA) seeks input from the transit industry and the public about how to assess public transportation service quality across five areas: safety and security, cleanliness, universal accessibility, real time service data availability, and system reliability. FTA will use this information to develop tools to help the public, transit agencies, and all levels of government assess the quality of public transportation service in their communities more directly and identify actions necessary to improve family-friendly service.